Restaurant Messaging — Privacy Policy

1. Information We Collect

• Authorized contact details: staff names, roles, mobile numbers, optional email addresses.
• Message metadata: timestamps, routing data, delivery confirmations, and carrier logs.
• Operational context: order, reservation, or call data needed to generate notifications.
• Consent records: opt-in/opt-out timestamps, consent source, and IP/user ID if applicable.

TableTalk does not collect end-customer phone numbers. Please do not transmit sensitive data such as payment information, government IDs, or PHI via text.

2. How We Use Information

• To send and manage messages to authorized restaurant staff.
• To maintain consent and opt-out records for compliance and auditing.
• To monitor delivery performance and prevent system abuse.
• To send limited administrative notifications with the restaurant’s consent.

3. Sharing with Service Providers

We share limited data with trusted vendors that operate or support the Program, such as Twilio (for SMS/MMS delivery) and cloud hosting providers. These vendors act under data protection agreements and cannot sell or rent your data.

4. Legal Disclosures

We may disclose information as required by law or to protect rights, safety, and property.

5. Data Retention

We retain data only as long as necessary for operational, legal, or audit purposes. After that, data is securely deleted or anonymized.

6. Your Choices

• Text STOP to opt out or HELP for assistance.
• Keep your contact information up to date or email tabletalkai.net@gmail.com.

7. Security

We use appropriate administrative and technical safeguards to protect your data, though no system is entirely secure.

8. Children

This Program is for business use and not directed toward anyone under 13 years old.

9. International Transfers

Data may be processed in the United States or other regions with different privacy laws. We apply reasonable safeguards for such transfers.

10. Policy Updates

We may update this Policy periodically. The revised date above indicates the most recent version.

11. Contact